Built for Malaysian businesses

The modern HR & healthcare benefits platform — powered by AI.

G-Flex unifies employee benefits, claims, guarantee letters, telemedicine, payroll and clinic operations — with AI that catches anomalies before they cost you money. LHDN-compliant. Bilingual. Built for Malaysia.

Book a Demo Explore Platform
LHDN e-Invoice ready
Bahasa Malaysia + English
Multi-tenant white-label
web.gflex.com.my/dashboard
Overview · April 2026
Active Members
12,486
↑ 4.2%
Claims (MTD)
3,184
↑ 8.1%
Avg. Cost
RM 142
↓ 6.5%
AI Flags
17
3 saved
Claims Volume Last 12 weeks
G-Flex G-Flex AI+
Good morning,
Aisha Rahman 👋
G-Flex e-Card
AISHA RAHMAN
Petronas Nasional Bhd · Principal
Member ID
GF-00921-MY
Tap to view →
3
Active
Plans
2
Open
Claims
1
Active
GLs
Quick Actions
Claim
GL
Teleconsult
Rx
Benefit Snapshot
See all
Outpatient GP RM 780 left
RM 420 / RM 1,200 · 4/12 visits
Specialist RM 600 left
RM 2,400 / RM 3,000 · 3/6 visits
Benefits
Plan year · Jan – Dec 2026
FY Adjusted
← Back
Total Remaining
RM 1,500.00
of RM 5,000 · 70% used
Plans (3)
Outpatient GP
RM 780
remaining
RM 420 / RM 1,200 4/12 visits
Specialist
RM 600
remaining
RM 2,400 / RM 3,000 3/6 visits
Dental
RM 120
remaining
RM 180 / RM 300 2/4 visits
←
New Claim
Step 3 of 5
Claim details
Fill in the receipt information.
Charge to Plan
Specialist Outpatient
RM 600 remaining
Provider Name
Gleneagles Penang
Visit Date
12 Apr 2026
Total Amount
RM 950.00
Diagnosis
Acute gastritis, follow-up in 2 weeks.
Continue →
←
Guarantee Letters
All
Active
Used
Expired
Outpatient Consultation
Pantai Hospital KL
Active
GL No: GFL-2026-0041
RM 500
Valid until: 30 Apr 2026
Specialist Referral
Gleneagles Penang
Used
GL No: GFL-2026-0028
RM 950
Used: 12 Apr 2026
←
Find Panel Clinics
Search clinics near you...
All
GP
Specialist
Dental
Pharmacy
KPJ Damansara
Specialist · 1.2 km away
Open Now
Panel
Klinik Mediviron
GP · 0.8 km away
Open Now
Panel
Pantai Dental Centre
Dental · 2.4 km away
Closed
Panel
←
My E-Card
Digital Card
QR Code
Genesis Flex
Healthcare Benefits
AISHA RAHMAN
Petronas Nasional Bhd
IC / NRIC
890214••••••78
Member ID
GF-00921-MY
Valid
31 Dec 2026
Coverage at a Glance
Outpatient GP RM 780 left
Specialist RM 600 left
Trusted by employers and clinics across Malaysia
Solutions

One platform. Two perspectives.

Whether you're managing employee benefits or running a clinic network, G-Flex gives you the workflows, controls and intelligence to operate at scale.

Run benefits like a modern HR team

Stop wrangling spreadsheets, paper claims and email approvals. G-Flex gives HR a single source of truth for headcount, plans, claims, guarantee letters and reporting — with audit trails and approval workflows built in.

  • Configurable benefit plans — annual, monthly & per-encounter limits, with given/earned pro-rating
  • Two-tier approval flows — thresholds for non-panel claims, fully customisable
  • Curated panel networks — activate or deactivate merchants per corporate, group by network
  • Watchlist & fraud detection — auto-flag members visiting multiple merchants in close succession
Members · Active Plans
Acme Sdn Bhd · Q1 2026
ACTIVE
MEMBER PLAN USED LIMIT
Aisha RahmanOutpatient PlusRM 824RM 2,400
Tan Wei MingFamily CareRM 1,920RM 4,800
Priya DeviSpecialist ProRM 2,140RM 6,000
Lim Chee KeongOutpatient PlusRM 2,180RM 2,400
CMS · Patient Encounter
Encounter #ENC-04829
Aisha Rahman · F · 34y · Acme Sdn Bhd
IN PROGRESS
Plan Balance
RM 1,576
GL Status
Pending
Bill Items
Consultation (GP)RM 60.00
Amoxicillin 500mg ×15RM 24.50
MC · 2 daysRM 0.00
TotalRM 84.50

Run your clinic on one stack

POS, billing, accounting, inventory, queue, label printing, payroll, and patient records — plus direct connection to your administrator's panel for instant claim submission and GL processing.

  • Full Clinic Management — POS, billing, double-entry accounting, inventory, queue management
  • HR for clinic staff — attendance, rostering, leave, payroll & statutories (EPF, SOCSO, EIS)
  • Products & Services master — curated fee schedules per merchant type, custom items supported
  • Telemedicine built-in — video consult, e-prescription, e-MC issuance — same billing flow
38%
Lower benefits admin cost vs traditional TPAs
2.4×
Faster claim turnaround with auto-adjudication
RM 2.1M
Average annual fraud savings flagged by AI
99.95%
Platform uptime over the last 12 months
Indicative figures based on aggregate platform data and benchmarks.
Platform

Everything HR and healthcare benefits, in one platform.

Modular by design. Activate the modules you need today; layer on more as you grow.

Benefits Management
Plans, members, claims, guarantee letters and panel networks — the heart of G-Flex.
  • Outpatient, inpatient, specialist plans
  • Platform & corporate GL templates
  • Pro-rated balances & carry-forward
Clinic Management (CMS)
Run your clinic end-to-end — POS, accounting, inventory, queue, payroll.
  • Double-entry accounting
  • Patient records & encounters
  • Label printing & queue mgmt
Telemedicine + e-Rx
Built-in video consultations, e-prescriptions and e-MC — billed identically to in-person.
  • Video + chat consultation
  • Digital prescription delivery
  • e-MC issuance
AI Insights
Anomaly detection, fraud flags, utilization forecasting and report summaries.
  • Multi-merchant visit detection
  • Diagnosis-cost outliers
  • Auto-generated exec briefs
HR Suite
Attendance, rostering, leave, payroll, statutories — for clinics and corporates alike.
  • EPF, SOCSO, EIS, PCB
  • Leave types & carry-forward
  • Designation & hourly rate
LHDN e-Invoicing
Compliant submission to LHDN with consolidated billing, SST handling and full audit.
  • Auto-validate & submit
  • Consolidated invoice runs
  • Credit / refund handling
Member Mobile App
iOS & Android app for members to view e-cards, submit claims, find clinics and chat support.
  • Digital e-card & QR check-in
  • Photo-based claim submission
  • Clinic finder + telemedicine
Multi-Tenant White-Label
Each administrator gets their own branding, URL, configuration — fully isolated tenants.
  • Custom logo, theme, domain
  • Per-tenant configuration
  • Cross-tenant merchant share
Reports & Analytics
Top billers, drug revenue, MC analysis, diagnosis trends and corporate utilization.
  • Aging & receivables
  • AI-narrated insights
  • Export to PDF / CSV / XLS
TPA vs Traditional Insurance

Why employers are switching to a TPA model.

Traditional group medical insurance bundles risk, admin and network into one opaque premium. A modern TPA like G-Flex separates them — so you only pay for what you actually use, and you keep control of the data.

Traditional Group Medical Insurance
  • ✕Fixed annual premium regardless of usage
  • ✕Claims data owned by the insurer
  • ✕Slow approvals, paper-heavy GL process
  • ✕Limited control over panel network
  • ✕Quarterly utilisation reports (if any)
  • ✕Annual renewal repricing surprises
G-Flex TPA Platform
  • ✓Pay-as-you-claim — keep what you don't spend
  • ✓You own 100% of your claims data
  • ✓Instant cashless GLs at 1,800+ panel clinics
  • ✓Activate / deactivate panels per company, per plan
  • ✓Real-time dashboards + AI anomaly alerts
  • ✓Transparent admin fee — no surprise repricing

Companies typically save 18–32% in the first year by moving from a fully-insured group medical plan to G-Flex's TPA + self-funded structure.

AI Insights

Catch fraud before it leaves the clinic.

G-Flex's anomaly engine watches every claim in real time. Multi-merchant visits, diagnosis-cost outliers, abnormal MC patterns, repeat prescriptions — all flagged the moment they happen, with explainable reasoning.

  • Real-time flags visible to merchant, corporate and administrator simultaneously
  • Explainable reasoning every flag comes with the rule, the data, and the recommended action
  • Auto-summarised reports weekly briefs in plain English (or BM) for HR and finance leaders
Recent AI Flags
17 ACTIVE
Multi-merchant visit pattern HIGH
Member visited 3 panel clinics within 36 hours for similar diagnoses (URI).
👤 Member #M-1042⏱ 2 hours ago
Diagnosis-cost outlier MEDIUM
Bill RM 482 for routine GP consultation — 3.4× above peer-merchant median.
🏥 Klinik Damansara Utama⏱ 5 hours ago
MC frequency anomaly MEDIUM
5 MCs in 60 days from same member — 2.8 SD above corporate baseline.
👤 Member #M-2871⏱ Yesterday
Network

Coverage from KL to Kota Kinabalu.

Members get instant access to a national panel network. Corporates curate their own merchant lists. Clinics opt in once and serve every administrator on the platform.

1,400+
Panel clinics, hospitals & pharmacies
14
States & federal territories
120+
Corporates onboarded
320K+
Active members covered
KL · 412
Penang · 184
JB · 156
Ipoh · 92
Kuching · 138
KK · 121
How it works

From clinic visit to settled invoice — automatic.

1
Member checks in
QR e-card or NRIC. System surfaces plan & balance instantly.
2
Clinic bills
Add consultation, dx codes, meds, MC, investigations. SST auto-calc.
3
GL & claim submitted
Bill auto-routed for approval, with full audit trail.
4
AI checks
Anomaly engine reviews and flags suspect patterns.
5
Settled
Consolidated invoice → corporate or payor → LHDN e-invoice.
Member App

Members carry G-Flex in their pocket.

The G-Flex member app — iOS and Android — gives every employee instant access to their digital e-card, panel clinic finder, claim history, telemedicine and chat support. No more lost insurance cards.

G-Flex AI+
Good morning,
Aisha Rahman 👋
G-Flex e-Card
AISHA RAHMAN
Petronas Nasional Bhd · Principal
Member ID
GF-00921-MY
Tap to view →
3
Active
Plans
2
Open
Claims
1
Active
GLs
Benefit Snapshot
Outpatient GPRM 780 left
RM 420 / RM 1,200 · 4/12 visits
SpecialistRM 600 left
RM 2,400 / RM 3,000 · 3/6 visits
Quick Actions
Claim
GL
Consult
Clinics
My Benefits
Total Annual Balance
RM 1,380
of RM 4,200 · FY 2026
Outpatient GP
ACTIVE
RM 420 used of RM 1,20035%
4/12 visits · Resets Jan 2027
Specialist Referral
ACTIVE
RM 2,400 used of RM 3,00080%
3/6 visits · Resets Jan 2027
Dental Care
ACTIVE
RM 0 used of RM 6000%
0/4 visits · Resets Jan 2027
FY2026 Adjustment
+RM 200 top-up approved by HR on 15 Mar 2026
My Claims
Total Claims
8
this year
Total Amount
RM 2,820
claimed
Klinik Mediviron
Outpatient GP · 15 Apr 2026
RM 85
PAID
Pantai Hospital KL
Specialist · 10 Apr 2026
RM 480
PENDING
Smile Dental Centre
Dental · 3 Apr 2026
RM 200
PAID
Klinik Sri Damansara
GP · 28 Mar 2026
RM 70
PAID
Optivision Eye Clinic
Optical · 20 Mar 2026
RM 320
PAID
ROI Calculator

See what G-Flex could save you.

Drag the sliders. Estimates use industry benchmarks for traditional TPA admin overhead and benefits leakage.

500
RM 2,400
12%
5%
Values are illustrative — your actual savings vary by industry and current setup.
Estimated annual savings
RM 285,600
vs. traditional TPA + leakage
Total benefits spendRM 1,200,000
Admin savings (G-Flex vs TPA)RM 109,440
Leakage recovered by AIRM 45,000
Productivity gain (HR hours)RM 131,160
Get a tailored estimate
What customers say

Why teams switch to G-Flex.

"We replaced two TPAs and a payroll vendor with G-Flex. Claim turnaround dropped from 12 days to under 48 hours, and our HR team got Fridays back."
SL
Siti Lim
Head of People Ops · Mid-market manufacturing
"The CMS module gave us POS, accounting and payroll in one stack. Three different software vendors gone. The clinic team learned it in a week."
RK
Dr. Rajesh K.
Founder · 8-clinic GP network, KL
"The AI flagged a member who'd been bouncing between five clinics in a month. We saved more in that one case than we'd paid G-Flex all year."
AT
Adrian Tan
Finance Director · Logistics group
Names anonymised. Testimonials representative of real customer feedback.
FAQ

Questions, answered.

G-Flex is a Third-Party Administrator and platform — not an insurer. We administer your benefits programme on a self-funded or partially-insured basis, giving you full control over plan design, panel network, and claims data. You can pair G-Flex with a stop-loss policy from any insurer if you want a cap on catastrophic claims.
Insurance premiums bundle expected claims + insurer profit margin + sales commission + reserve buffers. With a TPA, you only pay (1) actual claims as they happen, (2) a flat platform admin fee, and (3) optional stop-loss premiums for catastrophic protection. Companies with stable, predictable claim experience typically save 18–32%.
Most corporates are live within 2-3 weeks. Migrations from existing TPAs (member roster, plan rules, claim history) are handled by our onboarding team. Clinics can self-onboard in under a day.
Yes — every invoice is auto-validated and submitted to LHDN with full TIN/MyKad mapping, SST handling, credit notes and refunds. We support consolidated invoices and corporate-billed flows.
Yes. Each administrator tenant runs on its own subdomain with its own logo, colors, GL/invoice templates and configuration. Tenants are fully isolated by default.
G-Flex is hosted on Supabase / PostgreSQL with row-level security, end-to-end encryption in transit and at rest, daily backups, and full PDPA-aligned consent and access logs. Audit trails are immutable.
Most CMS products in Malaysia handle billing and patient records. G-Flex adds (1) instant cashless panel claims to corporate members already on our platform — no monthly insurer integration setup, (2) built-in telemedicine and e-prescription, (3) LHDN e-Invoice without a third-party plugin, and (4) AI anomaly detection that protects you and your panel relationships. It's a CMS plus a built-in source of patients.
Absolutely. Merchants choose: (a) claims-only — submit bills against panel members, or (b) full CMS — POS, accounting, inventory, HR, payroll, telemedicine and patient records. You can upgrade anytime.
Pricing is tailored — based on number of members, modules activated, and transaction volume. Most corporates pay less than their previous TPA admin fee. Book a demo and we'll quote within 48 hours.
Live Demo

Try G-Flex right now — no signup needed.

Pick a role and jump straight in. One click, real data, no credentials required.

Admin

Full platform control. Manage corporates, members, merchants, benefit plans, bills, invoices, and reports.

Open as Admin →
Corporate HR

Oversee workforce benefits, track member claims, view GLs, and access reports for your organisation.

Open as Corporate →
Clinic / Merchant

Register patients, submit bills, verify GLs, manage products & services, and view clinic invoices.

Open as Merchant →
Member

Check your benefit entitlements, track claims history, view guarantee letters, and find panel clinics.

Open as Member →
Each button opens a pre-authenticated demo session — no login required.
Book a Demo

Pick a time. We'll bring the demo.

30-minute walkthrough tailored to your team — HR, finance, or clinic operations. We'll show the modules that matter to you and answer pricing questions on the call.

Step 1
Pick a date
Step 2
Pick a time slot (MYT)
Step 3
Your details
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By booking, you agree to be contacted by Genesis Flex Sdn. Bhd. about G-Flex. We never share your data.

The HR & benefits stack Malaysian businesses have been waiting for.

Book a 30-minute demo. We'll show you the platform, share a tailored estimate, and answer every question your team has.

Book a Demo Email us